Privacy Policy

Kings Landing may collect information that you voluntarily provide when you create an account, complete forms, contact customer support, or otherwise use our services. This may include:

• Your name
• Email address
• Mobile phone number
• Account information, including your portal username and selected game
• Information submitted through forms or registrations
• Customer support communications
• Transaction and service-related information, such as load and payout requests and their status
• Device, browser, IP address, and website usage information where applicable, to help us operate and secure the portal

This portal does not collect or store card details. Secure account loading through our payment partner is handled by that provider, not stored here.

Collected information may be used to:

• Provide and manage our services
• Maintain your customer account
• Respond to your inquiries and provide customer support
• Send account and service notifications
• Send marketing or promotional communications when you have separately consented to receive them
• Improve the website and services
• Maintain security and prevent fraud
• Meet applicable legal and regulatory requirements

Customers may voluntarily opt in to receive SMS/text messages from Kings Landing. Depending on the consent selected, messages may include account updates, service notifications, member information, customer support communications, announcements, promotions, and special offers.

Message frequency varies. Message and data rates may apply.

You may reply STOP at any time to opt out of SMS communications and reply HELP for assistance.

Consent to receive marketing text messages is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Kings Landing does not sell, rent, or share SMS opt-in consent information or mobile phone numbers with third parties for their own marketing or promotional purposes.

The website may use cookies and similar technologies to:

• Operate website functionality
• Remember preferences
• Understand website usage
• Improve website performance
• Maintain security

You may control cookies through your browser settings where available.

Kings Landing uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

No internet transmission or electronic storage system can be guaranteed to be completely secure.

Your records are protected so that only you and authorised Kings Landing staff can access them. We do not sell member data.

You may contact Kings Landing to:

• Request information about your personal information
• Request corrections or updates
• Request deletion where applicable
• Unsubscribe from marketing communications
• Opt out of SMS messages by replying STOP
• Request assistance by replying HELP

We keep member records for as long as your membership is active and as required for compliance.